Current Openings

Mortgage Lending Assistant (Entry-Level)

Job Overview
Citizens National Bank is seeking a motivated and detail-oriented individual to join our mortgage lending team as an Entry-Level Mortgage Lending Assistant. This position supports the loan officer throughout the entire mortgage process — from application to closing — and offers a unique opportunity to learn the full scope of mortgage lending in a fast-paced, community-focused environment.

Responsibilities

Assist in gathering, reviewing, and organizing loan documentation for residential mortgage files.
Communicate with borrowers, title companies, appraisers, and internal departments to ensure files move efficiently through the pipeline.
Track loan progress and maintain accurate updates in processing systems.
Prepare and verify application data, disclosures, and other required documents under supervision of the loan officer.
Ensure compliance with bank policies, TRID timelines, and applicable lending regulations.
Manage deadlines and prioritize multiple files in a fast-moving environment.
Provide excellent customer service by maintaining clear and professional communication throughout the loan process.

Qualifications

High school diploma or equivalent require; college coursework in business, finance, or related field encouraged.
Strong attention to detail and organizational skills.
Ability to work efficiently in a deadline-driven, high-volume environment.
Excellent written and verbal communication skills.
Proficiency with computers and ability to learn new software quickly.
Positive attitude, willingness to learn, and commitment to teamwork.
Prior mortgage or banking experience preferred but not required — full training will be provided.

Job Type: Full-time

Pay: $28,000.00 – $38,000.00 per year

Benefits:

401(k) matching
Health insurance
Life insurance
Paid time off
Retirement plan
Work Location: In person

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Teller Supervisor

Job Summary

We are seeking a dynamic and detail-oriented Supervisor to lead and oversee daily operations within our financial services team. In this role, you will supervise staff responsible for delivering exceptional customer service, managing financial transactions, and ensuring compliance with banking policies. Your energetic leadership will drive sales growth, foster strong customer relationships, and uphold the integrity of our financial processes. If you thrive in a fast-paced environment and are passionate about empowering teams to achieve excellence, this opportunity is perfect for you!

Duties

Supervise and motivate a team of financial service representatives to deliver outstanding customer experiences
Oversee daily banking operations, including cash handling, cashiering, and cash management procedures
Ensure accurate processing of loan payments, deposits, withdrawals, and other financial transactions while maintaining compliance with banking regulations
Manage customer relationships by addressing inquiries, resolving issues promptly, and fostering loyalty through personalized service
Detect and prevent fraud by monitoring transactions for suspicious activity and adhering to security protocols
Conduct regular staff training on financial software, retail math, basic math skills, debits & credits, and other relevant procedures
Maintain detailed records of transactions, incident reports, shift logs, and compliance documentation
Preform ATM balancing and reconciliation under dual-control procedures

Skills

Proven experience in financial sales and customer relationship management within a banking or retail environment
Expertise in fraud prevention and detection techniques to safeguard assets and customer information
Excellent relationship management skills to build trust with clients and team members alike
Proficiency in financial software systems used for transaction processing and record keeping
Ability to perform retail math calculations accurately including cash handling, debits & credits, and basic math functions
Exceptional customer service skills with a positive attitude and active listening abilities
Experience in cash management procedures such as balancing tills, reconciling accounts, and managing cash flow
Familiarity with 10 key typing skills for efficient data entry under pressure
Strong organizational skills to manage multiple tasks simultaneously while maintaining attention to detail
Effective communication skills to train staff, resolve conflicts, and coordinate with other departments